My conversation with Kathrin Bussmann about Localization in the videogames industry
The Worldly Marketer Podcast is a great show hosted by Kathrin Bussmann. She's a great podcaster and very very knowledgeable about the Globalization, Localization and Digital industry. She has a weekly podcast that I find very educative. She talks to different professionals and the info shared it's very inspiring.
A few weeks ago I was fortunate enough to be in Kathrin show, we talked about the in and outs of the video games industry. If you are curious to know what we talked you can find the interview here.
Many companies claim to be customer-centric, but too often that promise stops at English. Surveys and focus groups are run in the US or UK and treated as if they represent the entire customer base, leaving most global customers unheard. In this post, I share a practical framework 5 audit questions to help leaders test if their strategy is truly customer-centric or just a slogan.